FAIL - My Health Insurance 1

 

I have put "1" in the title because I'll place money on the fact that I am going to find more than one FAIL with my insurance provider.

So: Pharmacy process.

First, I have to order my medicine through the insurance company's mail order service. They won't let me fill a prescription for a specific medication more than three times at the pharmacy. Each of my medications finishes at a different time, so I can't even consolidate items in one shipment.

Ripoff, anyone?

Second, they will not allow me to order a refill until a specified amount of time before they believe the medication in question will run out. It's taken me three emails to find out that I can reorder when my medication is 60% done.  

Let's face it, the more confusing it is, the better they can fuck you over without you being able to resist.

And America just seems to think that this is how it should be.  It's like pedophile who abducts a small child, keeps her locked up for years and constantly tells her the world outside is an evil place and he is the only one who truly loves her.

I asked if they could send me a reminder over two weeks before my mediction is up, because their delivery takes that long.  They told me they send reminders when medication is 90% complete.  I have never received a reminder.

Now you tell me. How the fuck am I supposed to tell when it's time to renew? Count my pills so I know when I have 2 weeks worth left? I have four different kinds of pills that I take daily, in different dosages which require taking either one or two pills.

And, riddle me this: how the mother fucking bastard feck bollocks do I tell when my two asthma inhalers are running out? You know your inhaler is dead the day you squeeze the top and nothing comes out. Neither of them has a gage on top and, even if they did, what number on the gage guide = just over two weeks worth?

Their latest email told me that I could see the refill date on the bottle of the prescription.  The printed labels are written in about 8 point font.  Which means I have to take a large koki (magic marker) and write on the bottle what the medication is.  I wrote over the refill dates.  So sue me.

I'm an intelligent person who is not compromised by disease, and not geriatric. Can you imagine how awful dealing with this system is for people who don't have the mental capacity, the eyesight, or the physical energy, to decipher the quagmire?

American insurance companies are an EPIC fail. I long for the day when Obama care crushes their monopoly, forces improvement of their degenerate processes and destroys their carte blanche to treat us like shit.

FAIL!

To read more in this negativity fest, click here:  Fail

FAIL - Reporting on the Japanese Earthquake

 

This rant is about the choice made by the news show that I watched reporting the disaster in Japan.  They reported relatively fairly (until they got to the scaremongering about the nuclear reactor, but that came later).

But then they follow their Japan report with the story of how a somewhat larger than usual wave hit the California coast and how ONE man, clearly aspiring to win a Darwin award, went out to the beach to take photos, and drowned.

First, spending an equal amount of time on the death of ONE American - as sorry as I am for his family - as on the disaster in Japan which is on the same scale as 9/11 (except, Thank God, they can't choose to wage war on Mother Nature), is ludicrous, narcissistic and utterly tasteless.

Not only that, but they said the waves were a whole SIX FEET HIGH.  Where I come from, that's a good surfing day.  I'm not kidding.

To read more in the FAIL series, click the Tag below or the Category link on the side.

You might like: Cellphone provider FAIL

FAIL - Cellphone Provider Fail

I couldn't make this shit up.

If you have any Fails you'd like me to publish, email them to ittybittycrazy@gmail.com.

Cellphone Provider FAIL

Hello,

My name is XXXX XXXXX and I work at the [Cellphone Network Provider] and I was reviewing your account and noticed you are on the [My Former Employer's Old Company Plan] instead of the [My Former Employer's New Company Plan]. 

The feature you currently have is $XX normal price and ends up being $XX after your new XX% company discount every month. 

The plan you are on now, however, does not get all the discounts the [My Former Employer's New Company Plan] does and you end up paying more for your current plan. 

The [My Former Employer's New Company Plan] is normally $XX, but you also receive a $XX credit in addition to the new XX% off, netting the final price per month to $XX, as detailed on [Internal Company Website].

I also noticed you are on a $XX month messaging plan which includes 2500 messages.  Another part of the new discounts is a unlimited messaging plan for $XX.  This is usually a $XX feature, but with the new discounts, you will receive a $XX credit monthly, netting the price to $XX.  You pay less and get more!

If you would like me to correct this, please email me back or contact me at the number below, and I can change your data feature to the lower priced one. 

Please let me know if you have any other questions or concerns. 

Thank you for your business!

[Name] 

[Contact Details]

_________________________________

Dear [Name Withheld],

Thank you for following up on my cellphone discount plan.

1. I was let go by [My Former Employer] in the restructuring on [Date which is a VERY long time ago]
2. I now have a [different kind of cellphone]
3. my new data deal for [different kind of cellphone] is less than the [My Former Employer] data plan.

I still like [My Former Employer] and I want to be proud of the company.   

And I think the partnering with [Cellphone Network Provider] is great. 

But mistakes like this don’t help you guys in the PR department. 

I suggest partnering with [My Former Employer's] HR to get current employee data, or at least checking the internal email address (to see if they still exist) before contacting any further customers.

With kind regards,

[Me]