Today was one of those work days where I could've cheerfully throttled somebody.
Things I stopped myself from saying out loud today:
1) We agreed that 5 months ago
2) There are two guide documents and one web page that are available to you to help your customers understand this
3) No, that wasn't a "training session." It was you justifying your existence
4) I'm sorry, I'm confused. Am I here as a meeting participant, or did you just gather us as an audience for your soliloquy?